The urban water industry is well prepared to ensure essential water and wastewater services continue during these unprecedented times, including to those experiencing hardship.
"Today the urban water industry is acknowledging that in these unprecedented times many households and businesses are experiencing financial uncertainty", said Adam Lovell, Executive Director, Water Services Association of Australia.
"Water and wastewater services are critical for a healthy community and as an industry we are ensuring these services will continue – including to anyone experiencing hardship at this time." he said.
Water utilities have a proven history of supporting customers who may be experiencing hardship with a range of robust support programs. During this difficult time, the industry will continue to expand assistance measures for households and small business.
Download the full statement.