Adam Lovell, Executive Director
Adam is the Executive Director of WSAA, a position he commenced in 2011. Adam provides national leadership in policy positions for the Australian urban water sector on issues including industry reform, liveable cities, water quality, climate change, customer engagement and asset management. Adam also holds a number of non-executive Board roles including Australian WaterSecure Innovations, the Global Water Research Coalition and the Water Environment and Research Foundation (USA).
P 02 8397 7291 | E firstname.lastname@example.org | Twitter @admlovell
Stuart Wilson, Deputy Executive Director
The Deputy Executive Director supports the Executive Director in the development and implementation of the WSAA's strategic plans and policies, and provides leadership and direction to the WSAA team. Stuart leads WSAA’s involvement in customer, regulation, competition, and structural change issues. Stuart is also WSAA's Company Secretary.
P 02 8397 7292 | E email@example.com
Greg Ryan, Manager Utility Excellence
The Manager Utility Excellence supports the development of industry wide programs in the area of asset management to increase utility knowledge, address critical knowledge gaps and develop options to address emerging issues in a way that minimises risk, enhances efficiency and optimises value to customers. A key objective is to position the industry for current and future challenges through the Utility Excellence Committee and associated networks, including overseeing the development of industry codes, relevant Australian Standards, and product appraisals.
P 03 8605 7611 | E firstname.lastname@example.org
Victoria Allen, Executive Assistant to the Executive Director
The Executive Assistant to the Executive Director provides high-level administrative support to the WSAA Executive Director and oversees the running of the facilities and daily work in the WSAA offices. Victoria provides executive support in the management and coordination of the WSAA Board as well as event management of Members Meetings and the Annual General Meeting.
P 03 8605 7616 | E email@example.com
Jaimie Hicks, Business Development Manager
The Business Development Manager works with the Executive Team to identify strategic opportunities with a focus on WSAA's growth. A key priority for Jaimie is to integrate business development into the broader activities of WSAA while building long term meaningful relationships with stakeholders and members. Jaimie is also responsible for expanding membership in Australia and New Zealand by offering trusted, relevant support services and products.
P 03 8605 7605 | E firstname.lastname@example.org
Carl Radford, Program Manager, Asset Creation
The Program Manager, Asset Creation works in the Utility Excellence priority program, principally on the National Codes Program and National Product Appraisal program. Carl is also responsible for strategic standardisation with particular emphasis on infrastructure network products and design and construction codes for network infrastructure.
P 03 8605 7601 | E email@example.com
Kristy Drzewucki, Asset Program Advisor
The Asset Program Advisor’s focus is on projects and activities under WSAA’s Utility Excellence Committee and Program. This includes managing a range of projects to assist the Australian urban water industry to meet key challenges and establish strategic priorities. Kristy manages a range of UE Committee projects as well as WSAA’s interface with Standards Australia and the Asset Management Customer Value (AMCV) project. She also coordinates and facilitates the WSAA Wastewater Source Management Network, Service Planning & Optimisation Network, Metering Community of Practice, Water Efficiency Community of Practice and the Smart Approved WaterMark Expert Panel.
P 03 8605 7607 | E firstname.lastname@example.org
Sarah Mahar, Asset Management Program Coordinator
The Asset Management Program Coordinator supports and enables the management of priority projects and facilitates key networks under WSAA’s Utility Excellence Committee and Program. Sarah engages with WSAA members to develop and support new initiatives.
P 03 8605 7615 | E email@example.com
Evelyn Rodrigues, Manager, Customer and Community
The Manager, Customer and Community manages an industry-wide program focused on understanding and improving customer value and utility customer performance. Evelyn also manages the Customer and Community network.
P 02 8397 7294 | E firstname.lastname@example.org
Natalie Quinn, Customer and Industry Project Officer
The Customer and Industry Project Officer’s coordinates and manages projects developed by the Customer and Community, and the Financial Sustainability and Regulation Networks. This involves supporting various project steering groups, completing relevant project tasks and liaising with consultants, with a focus on understanding and improving customer value and utility customer performance.
P 02 8397 7295| E email@example.com
Jennifer Bartle-Smith, Manager Liveability
The Manager Liveability's focus is on projects and activities under WSAA’s Liveable Communities program. This includes managing a range of projects to assist the Australian urban water industry to meet key challenges; monitoring research activities, and networking with WSAA members and other stakeholders to help establish strategic priorities. Jennifer also manages the Liveable Communities Committee and other networks.
P 03 8605 7604 | E firstname.lastname@example.org
Karen Campisano, Manager Research and Innovation
The Manager Research and Innovation facilitates collaboration opportunities between WSAA members and research partners and is responsible for maximising the value from WSAA’s investment in Australian and international research. Karen also develops the Research Strategy and coordinates a number of programs and projects developed through the WSAA Committees.
P 02 8397 7296 | E email@example.com
Sandi Kolbe, Communications Manager
The Communications Manager is responsible for providing communications counsel and developing and implementing stakeholder and communications plans to support WSAA’s strategic direction. Sandi ensures all communications with staff, members, media and key stakeholders are in line with WSAA’s strategic direction. Sandi project manages the content and production of publications, newsletters, Annual Report, and website.
P 02 8397 7293 | E firstname.lastname@example.org
Laura Jaquest, Communications Advisor
The Communications Advisor is responsible for providing communications support for WSAA in online communications, content management across multiple areas including the website and social media, and contributing to and editing for WSAA publications. Laura also provides media support and event coordination.
P 03 8605 7614 | E email@example.com
Peter Gee, Manager, Productivity & Performance Improvement
The Manager Productivity and Performance Improvement manages a diverse portfolio of performance improvement projects including international process benchmarking of customer services, asset management and maintenance and various projects such as capital prioritisation. Peter also has the responsibility for coordinating WSAA’s involvement in the National Performance Report and coordinates the WSAA Utility Excellence Committee.
P 03 8605 7609 | E firstname.lastname@example.org
Amy Osmond, Business Manager
The Business Manager oversees the day-to-day operation of WSAA, manages the financial administration function of accounts payable, receivable and payroll. Amy works with the WSAA team to develop and implement budgets, prepare reports for senior management and ensure WSAA complies with company policies.
P 03 8605 7608 | E email@example.com
Gayathri Jasper, Research and Innovation Coordinator
Gayathri is currently on maternity leave until April 2018.
The Research and Innovation Coordinator is the key liaison between WSAA and our research partners. This involves providing administrative support, project management and coordination of research and innovation activities and projects. Gayathri is also the project manager for the National Knowledge Portal project, an initiative of the National Urban Water R&D Partnership Working Group.
P 03 8605 7606 | E firstname.lastname@example.org