As a result of its largest ever residential customer survey in 2018, Hunter Water has robust evidence of the role customers want it to play in a low carbon future.
More than 90% of customers support taking action now to address climate change, and around 75% are willing to pay $1 or more annually on their water and wastewater bills to reduce Hunter Water’s greenhouse gas emissions.
This case study is from Towards Resilience: Climate change and the urban water industry in Australia and New Zealand.