This case study is an overview of Sydney Water’s move to leverage the advances made to remote and flexible ways of working as it moved from the immediate response to COVID-19 into adapting to a new and more flexible way of working that supports the health and wellbeing of employees while enabling the organisation to thrive in the future. Sydney Water's approach to flexibility is to consider the needs of its employees, its customers and its business.
This case study supports the water industry mental health framework.