George Hawkins served as CEO and General Manager of the District of Columbia Water and Sewer Authority (DC Water) and led an ambitious agenda to transform DC Water into a customer-oriented enterprise that is driving innovation and delivering improved value to its ratepayers.
We spoke to George at the WSAA Water Utility Chairs and MDs Symposium (Sydney, 7 August 2018). The Symposium brought together WSAA member Chairs and MDs to discuss water's contribution to liveable communities and the UN Sustainable Development Goals, customer centricity, strategic challenges, emerging governance issues and global trends.
29 Aug 2018
