The past decade has seen the urban water industry face extreme climatic events in droughts, floods and bushfires.
At the same time, record low interest rates and the COVID-19 pandemic have impacted on the economy both positively and negatively.
But the future is different.
The industry needs to invest more to meet future climate challenges while protecting the long term interest of customers. In the UK we see the Scottish water industry working closely with regulators and customers on what is needed to create a climate resilient industry, including CPI+ price increases which have not been seen in Australia for some time.
These two sessions will include leaders from Australia and the UK as we unpack what a resilient urban water industry could look like in Australia.
As well as these sessions WSAA is presenting the Water Industry Mental Health Framework, industry outcomes from the Asset Management Customer Value 2020 Benchmarking, setting the scene for innovation through W-Lab and facilitating a curated session on ground-truthing AC pipe strength and new approaches to extending pipe life.
We are also proud to sponsor two industry awards: the Water Industry Safety Excellence Award and the inaugural Customer Experience Award.
Check out the full Ozwater'21 Program and register here.