Congratulations to the finalists of the AWA Customer Experience Award sponsored by WSAA.
We're very proud to sponsor the inaugural AWA Customer Experience Award which celebrates the achievements of businesses in moving towards customer centricity.
The success of our sector in the future will be its ability to provide valued products and services in a more dynamic environment. At the heart of this is understanding the priorities and needs of our customers.
The finalists are:
- Becoming Visible: Re-Establishing Our Connection Between Our People and Our Community – Icon Water
- Customer Experience Program – Barwon Water
- Customer Journey Mapping Program – Yarra Valley Water
- MID2030 Modernisation Program – Southern Rural Water
- Water Wizards – Sydney Water
- Website and My Account – Water Corporation